FAQ

1. Do you take returns or exchanges?

Moms + Babes purchases are final sale and nonrefundable. We do not accept returns or exchanges of boxes or box items. Any returns made to us will not be eligible for a refund.

 

2. Do I choose a gender for the box?

Nope! Our box is gender neutral so no need to choose between girl and boy.

  

3. Cancellation policy?

You can cancel at any point before the next billing cycle by logging in under manage my subscription. 

 

4. How does the subscription work?

Once signed up, your box will auto-renew every three months based on delivery schedule. You will be sent a curated collection of at least six full-size, premium products delivered straight to you and your babe 4x per year. Each box is limited edition and contains at least $150+ in retail value. Boxes are shipped in March, June, September, and December.

 

5. Can I buy just one box?

Yes of course! You will be able to purchase a single box under Past Boxes. The Moms + Babes box is the perfect gift for a baby shower, new mom. Or you can buy the box for yourself to see if you'd like to subscribe to future. 

 

6. When will my box ship?

If you sign up within the bill window, you'll receive the next box.
If you're signed up as a subscriber, you can expect your box within the below windows.
It will take 3-8 business days to ship. Please keep this in mind if ordering a gift. If the order is time sensitive, we suggest purchasing a gift card. Thanks for your patience!

 

BOX

Subscriber Bill Date 

Will generally ship by:

Fall

September 15 

Second two weeks of September

Winter

December 15

Second two weeks of December

Spring

March 15

Second two weeks of March

Summer

June 15

Second two weeks of June


 

7. Will I pay for shipping?

Shipping is included within the US and takes 3-8 business days once the order has been batched.  International shipping is available at a $20 flat rate.

 

8. Are you a brand and want to partner for an upcoming Moms + Babes Box? 

We'd love to hear from you!  Please send more information to brands@momsandbabesbox.com

 

9. Can I be an affiliate? 

Yes! There is a link at the bottom of our website for easy sign up.